Charges and Billing for Reg and Pay Sites.

Payment and Refund Policy

Reg and Pay, Inc. makes available custom websites for organizations for the purpose of online registrations and payments.  The average price ranges for the setup of these sites go from $295 to $1,295 and can go higher with custom applications added to the base.  Monthly hosting can range from $60 - $300 annually, depending on the size of their database.  Additional annual fees required by the Credit Card processor will include an annual $95 PCI Compliance fee and an annual $95 customer service/accounting report which will be assessed and debited from the organization’s account with a prior 30 day notice.   
 
Reg and Pay Sites:
Reg and Pay has several sites such as clubbasics.com, campaignhighway.com and/or churchessentials.com, for the organization specific applications for receiving online registrations and payments may require payment of access fees. By registering for those Reg and Pay Sites, you hereby authorize Reg and Pay to charge your credit card in advance for all applicable fees incurred by you in connection with your chosen service and registration for your account. You hereby understand and agree that in most cases, Reg and Pay will be charging your designated credit card in accordance with the payment schedule of the service for which you have registered, but some service fees may accumulate on your credit card account before they are actually charged to your credit card. You further understand and agree that it is your responsibility to notify Reg and Pay of any changes to your credit card or if your credit card has expired otherwise your access to the Service may be disconnected or interrupted. All fees shall be paid in U.S. dollars.

Reg and Pay reserves the right to change any fees:
You acknowledge that Reg and Pay reserves the right to change any fees (which includes but is not limited to, charging a fee for packages, options, upgrades and/or a Service for which Reg and Pay does not currently charge a fee) or billing methods at any time, provided, however, that such modifications shall not take effect earlier than thirty (30) days after Reg and Pay posts such modification on the applicable Reg and Pay Site(s). Reg and Pay also has the right to collect applicable taxes and impose premium surcharges for some areas of the Service and these surcharges may apply immediately after you register for the associated service. You may cancel of your Accounts or any associated optional or upgraded services therefore at any time, but Reg and Pay will not refund any remaining portion of your pre-paid fees and you may be charged an additional cancellation fee.

You agree to pay your Account balance on time:
You also agree to pay any taxes, including sales or use taxes, resulting from your use of the Service. Amounts not paid by you to Reg and Pay when due will be assessed an additional 1.5% (or the highest amount allowed by law, whichever is lower) per month if your payment is more than thirty (30) days past due. That amount is also due immediately. You are responsible and liable for any fees, including attorney and collection fees, that Reg and Pay may incur in its efforts to collect any remaining balances due from you. This section titled Charges and Billing For Certain Reg and Pay Sites shall in no way limit any other remedies available to Reg and Pay. You also understand and agree that you will be billed for and will pay any outstanding balances if you cancel your account or your account is terminated. You must notify Reg and Pay of any billing problems or discrepancies within sixty (60) days after they first appear on your credit card account statement. If you do not notify Reg and Pay within sixty (60) days, you waive any right to dispute such problems or discrepancies.

Donations on Reg and Pay Sites:
There is no upfront charge to you for setting up a new contribution or fundraising page on your website using the Reg and Pay module.  However, each online donation will require the organization to pay a processing and handling charge up to 7.5% of the donated amount plus $.55 per transaction (subject to pre-determined agreement between Reg and Pay and the organization requiring their services). Such charges shall be collected by Reg and Pay. Fees collected from online registrants will be deposited directly into the organization’s bank account on record, less Reg and Pay’s processing and handling fee. All donations are the exclusive property of you and/or the charitable organization designated to receive the donation. Any refunds shall be exclusively and directly handled the designated charitable organization. Reg and Pay shall not be responsible for processing or making any refunds. 

Pricing Information Disclosure For California Residents:
Under California Civil Code Section 1789.3, California residents that access the Reg and Pay Sites and services are entitled to the following specific consumer rights information: (i) Pricing Information - Current rates for using the Service may be obtained by going to the pricing schedule on the Reg and Pay Web Site located at http://RegandPay.com.   Reg and Pay reserves the right to change any fees, pricing or charges or to institute new fees at any time; (ii) Complaints - The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1020 N. Street, #501, Sacramento, CA 95814, or by telephone at 1-916-445-1254.

Contact
Please report any violations of these Terms of Use by contacting The Reg and Pay, Inc., Attn: John Durkin, 3151 Airway Ave., Suite C-1, Costa Mesa, CA 92626.
Phone:  949.270.0777 customer_service@regandpay.com

Upcoming Event

Reg and Pay is working with a phone company in designing a Video Conferencing program to allow an organization's management to conduct meetings online. Details coming soon.

News

August 3, 2012

Project Manager System Integrated Into the Program!

Reg and Pay designed a Project Manager to document the various stages of any project which an organization may need to record and archive.  Uploads for documents, photos, maps, audio recordings and videos are included in the program.    

July 15, 2012

Volunteer Tracking System Implemented!

Reg and Pay implements a tracking system for volunteer service so non-profit  organizations can record their membership's participation. 

Testimonials

"Easy to use and manage.  Tried other competitors and was left frustrated.  This program has definitely helped to increase our online donations and organize our membership and annual dues."  

- SD Training Center